L-3 MAPPS’ Power Systems and Simulation business has been awarded Frost & Sullivan’s 2009 Global Excellence in Customer Value award for its customer-centric approach, technological superiority and value-added service in delivering best-in-class nuclear power plant simulators.
“Frost & Sullivan lauds L-3 MAPPS for its customer-centric best practices in the nuclear power plant simulation business,” said Arunkumar Janarthanan, program manager for Frost & Sullivan’s industrial automation and process controls practice. “In analyzing the industry globally, we found that L-3 MAPPS has consistently high end-user satisfaction and unparalleled brand recognition in the nuclear power plant simulation space.”
“L-3 MAPPS continuously invests in enabling technologies and models for power plant simulators, and we are highly focused on setting ourselves apart with our strong customer orientation,” said Peter Dawson, president of L-3 MAPPS. “We are very pleased that our employees’ efforts have been recognized by Frost & Sullivan.”
The Frost & Sullivan Excellence in Customer Value of the Year Award is conferred upon the company that has demonstrated excellence in customer value through its products and services that offer superior value to customers and aid them with increased profitability, and reduced life cycle costs. To choose the recipient of this award, Frost & Sullivan’s analyst team tracks all the manufacturers in this domain, their products, their unique value-added services to customers, and their ability to help customers overcome their challenges in new upcoming applications.
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L-3 MAPPS, a division of the L-3 Marine & Power Systems group, has over 25 years of experience in pioneering technological advances in the marine automation field and over 35 years of experience in delivering high-fidelity power plant simulation to leading utilities worldwide. In addition, the company has more than three decades of expertise in supplying plant computer systems for Canadian heavy water reactors. L-3 MAPPS also provides targeted controls and simulation solutions to the space sector.