Dynamiq is an international emergency management company that provides organisations with peace of mind by helping them to predict, prepare for and respond to medical, travel, operational and security emergencies – at home, in transit and around the world.
We provide an outsourced service to organisations that operate in remote, complex and hostile environments and seek to meet their operational risk management and duty of care obligations to staff and shareholders.
Emergency management services
Dynamiq delivers its seamless service solution through our three centres of excellence: Dynamiq Strategic Solutions, Dynamiq People & Projects and Dynamiq Assist – all of which are comprised of highly skilled and dedicated specialists with real-world experience in their respective emergency management fields.
Dynamiq’s three centres of excellence are supported by our 24/7 Australian-based emergency response centre, which is always ready to provide emergency support and advise no matter where in the world our clients are.
Our real-life strategic solutions ensure business resilience in any emergency situation through auditing, training and testing of emergency management frameworks.
Our Australian-based 24/7 response centre is always ready to provide emergency support and advice.
Our labour hire and infrastructure solutions support our clients operating in remote, hostile or high-risk environments in Australia and worldwide.
Emergency management advisory services
Dynamiq Strategic Solutions is Dynamiq’s strategic advisory unit and marks the first step on the way to a robust emergency management system. It advises clients from the operational level right up to the board level and – unlike other consultancies – provides ‘real life’ strategic solutions on the basis of encompassing audits as well as training and testing of developed frameworks, which allows a seamless implementation into the operations of our clients.
Dynamiq’s review and planning solutions include:
Risk management audit and policy / procurement plan development
Business continuity audit and policy / procurement development
Site security risk audit and policy / procurement development
Site medical risk audit and policy / procurement development
Employee health audit and policy / procurement development
Travel risk management audit and policy / procurement development
Evacuation audit and policy / procurement development
Customised intelligence / risk reports (before and during the journey)
Tailored emergency management training
We develop and deliver tailored emergency management training solutions that include:
Crisis and incident management training
Front-of-house response training
Incident scene coordination training
Company spokesperson communication training
Security staffing training
Bomb threat, suspect package and duress training
Advanced first aid training
Managing hostile environments training
Traveller safety training
Dynamiq examines the capability of business resilience solutions through realistic, scenario-based testing, including:
Desktop scenario-based emergency response training
Full-scale mock emergency response training
Emergency management services, labour hire and infrastructure
To further support our clients with the right manpower, equipment and technologies, Dynamiq People & Projects specialises in providing turnkey labour hire and infrastructure solutions into remote, challenging and hostile environments. We further design, project manage and maintain full service emergency management capabilities on behalf of our clients.
Our specialist HR placement services include:
Contractor and customised permanent placement solutions in medical, security and emergency response specialisations
Access to 24/7 emergency response centre
Access to Dynamiq’s senior management team and intellectual property (protocols, procedures)
Qualified training and rostering for staff
Turnkey medical, security and emergency response services
Our turnkey medical, security and emergency response solutions include:
Mine-site emergency response projects
Full turnkey labour hire projects (expat and local staffing)
Emergency response team manning, training, procedures, qualifications and equipment
Medical personnel, protocols, compliant medical command, clinics, 24/7 telemedicine, medications, equipment and evacuation coordination
Site security design, build, manning, equipment, testing, procedures and 24/7 support
Ongoing quality control and capability auditing
Emergency medical / travel assistance, safety and security support
Dynamiq Assist provides a fully-integrated emergency medical assistance, travel assistance and global safety and security support solution, which supports clients before, during and after an emergency.
Dynamiq Assist is committed to protecting the personal and business safety, operations and reputation of our clients. We support organisations with instant access to medical, travel risk, security and crisis management specialists as well as trauma counselling, OH&S law and crisis PR experts.
Our travel and medical services include:
Global medical evacuation
Cost containment
Cashless medical appointments
Referrals and cost guarantees to international facilities
International legal assistance
Our strategic security services include:
24/7 access to international security experts
Response to any personal safety and security threats
Political evacuations
Kidnap, extortion and illegal detention response
Security risk assessments, policies and procedures
Deployment of protection and security management personnel
Traveller tracking (itinerary and GPS-based)
Our crisis response services include:
Deployment of crisis management and business continuity experts
Trauma counselling, crisis PR and OH&S law professionals
Integration of corporate emergency management plans and duress alerts into our case management system
Audits, training and testing of corporate crisis management systems
Clearance/rehabilitation of employees
Dynamiq’s full-service-suite ensures our clients are covered, no matter what happens.
Australian emergency management firm Dynamiq is in the spotlight on the national and international stage after being nominated for a swag of business awards recently. The firm is a Telstra Business Award (New South Wales) finalist and has also been nominated for an Australian Business
Leading Australian emergency management specialists, Dynamiq, has announced the establishment of a strategic alliance with Europ Assistance International Health Solutions (EA IHS), a leading worldwide remote medical and travel assistance provider and part of the Europ Assistance Group.
As part of a new service offering, Australia's fastest growing security and emergency management firm, Dynamiq, will make highly experienced former military, medical and emergency response personnel available to companies world-wide. The Dynamiq People & Projects division specialise
The pandemic has led to a global shift towards remote working and the use of cloud-based technology to lead, manage and train teams. This also has implications for mining teams that have responded to significant events, with bad practices and inadequate systems brutally exposed due to skill fade. We learn about the successful organisations that have adopted and proven technology-based business resilience programs, and examine why the right leadership is vital for this.
Implementing a standard approach to business resilience across an organisation has many benefits. Standardisation helps to unify scarce resources and simplifies program implementation and maintenance. It also enhances cooperation between teams, regions, and organisations. Technology can assist in aligning an organisation-wide capability. This reduces the number of people-hours required to manage the program, with instant access to real-time event data and capability status details.
Strengthening sustainability ratings is a key objective for mining companies. Operators need to demonstrate their capability through data to gain the support of key stakeholders. Building and maintaining a business resilience program is essential for this. We learn how to improve an ESG rating and the benefits of a business resilience program.
It’s an old business adage but “we only value what we measure”. Measuring the return on investment (ROI) for a business resilience program is notoriously complicated. Firstly, it is important to highlight that the investment is sound and yet this can be difficult to demonstrate without the necessary data. Technology has multiple benefits in both enabling the program and capturing data that demonstrates the value that can then inform future investment and assure key stakeholders that the organisation can deliver.
“The traditional business resilience approach to crisis management is one-dimensional, slow and cumbersome,” says Kel Donovan, resilience advisor for Dynamiq and expert in business resilience. “A technology-led, integrated digital solution is a force multiplier. It brings a lot of resources together to focus on a problem very quickly.”