Direct Energy launches new Fixed Energy Plus programme

21 March 2018 (Last Updated March 21st, 2018 12:05)

Direct Energy Business has launched a new Fixed Energy Plus programme to bring increased transparency for business customers in the Midwest and Northeast US.

Direct Energy Business has launched a new Fixed Energy Plus programme to bring increased transparency for business customers in the Midwest and Northeast US.

The new billing programme provides a single-price electricity supply rate and an at-cost settlement of demand-based regulated charges. This structure is said to reduce a customer’s exposure to the risk of price volatility in the energy market while creating opportunities to maximise demand efficiencies.

The programme is available in the Pennsylvania, Jersey, Maryland Power Pool (PJM) territory and New England.

“The billing of this new product clearly shows regulated monthly demand charges without any supplier markup.”

Centrica North America and Direct Energy Business president John Schultz said: “Our customers will be the first in the industry to see an itemised view of their bill with our new Fixed Energy Plus solution.

“The billing of this new product clearly shows regulated monthly demand charges without any supplier markup, and offers our customers a clear path to managing a sizable portion of their annual energy bill.

“This will bring stability and transparency to our billing process, so customers can better understand and take control of their energy usage.”

The programme uses a two-part pricing structure that separates the fixed energy component from pass-through demand-based charges, which are made up of capacity and transmission charges. These are now displayed on the customer’s bill and linked to their peak load obligation.

The new billing method offers customers with a simple way to confirm the exact amount of their bill related to the specific charges that are based on peak consumption versus their total electricity consumption.