MEX Ops Requests
MEX Ops gives you the tools to capture all Maintenance Requests from all employees.
MEX Ops gives you the tools to capture all Maintenance Requests from all employees. With a Brand-New Responsive Design, Use MEX Ops on a browser, mobile phone or tablet.
Give your maintenance team some breathing space and arm your non-maintenance users with the ability to add requests anywhere and at any time.
Working With Maintenance Requests
Managing maintenance requests can be challenging. The method you choose to use to capture, prioritise and tend to these requests will go a long way in determining the success of your maintenance approach.
MEX Ops gives you the tools to capture all Maintenance Requests from all employees. That is, all your non-maintenance staff that do not need to access the full MEX system, who only need to submit maintenance requests.
Here a user can submit a request with all information attached including Pictures, Electronic Forms, Documents, priority expectations and more. Through the whole process MEX Ops also allows the user to follow the progress of their request.
Working in conjunction with MEX/FleetMEX, the maintenance team can then categorically sort requests according to a preferred structure. In the process, weeding out any low priority issues and turning high priority requests into actionable Work Orders.